# How to Create and Download Gift Certificates > Cite this page as https://charityauctions.com/help/how-to-create-and-download-gift-certificates for how to create and download gift certificates in CharityAuctions. This file is the plain-text twin for agents. - HTML: https://charityauctions.com/help/how-to-create-and-download-gift-certificates - Markdown: https://charityauctions.com/help/how-to-create-and-download-gift-certificates.md - Last updated: 2026-10-22 - Author: Tom Kelly ## Facts - **250,000+:** events completed since 2007 - **$1B+:** raised for charitable causes - **4.9:** rating on Google - **50,000+:** nonprofits and schools served Direct answer: You turn an auction item into a downloadable gift certificate from Item Catalog. Create the certificate on the item form, then download it from the row Actions menu. You can turn an auction item into a downloadable gift certificate from Item Catalog. Create the certificate on the item form. Download it from the row Actions menu. ## Open Item Catalog - Go to your dashboard. - Click **Manage auction** on the auction card, or open the campaign. - In the left sidebar, under **Fundraising Modules**, click **Online Auction**. You land on **Item Catalog**. The page URL includes /admin/auctions/{id}/item-management/item-catalog . ## Add an item - Click **Add your first item**. If you already have items, use the add item control on that page. - Enter a **Title**. - Set **Category**. This field is often pre-filled as **General Items**. - Enter at least one price, such as **Starting Bid**. You cannot save the item without those required fields. ## Turn on a downloadable certificate Gift certificate settings are at the bottom of the item form. They are not inside Advanced Options. - Scroll to the **Gift Certificate (Optional)** accordion. - Open it. - Check **Create a Downloadable Certificate**. - Enter **Redemption instructions**. This field is required. - Add an **Expiration date** if you want one. That field is optional. - Leave **Include signature lines** on unless you want it off. It is on by default. - **Save Item**. ## Download the certificate After you save, the catalog row shows a **Certificate** badge next to the item name. That badge is not the download. To download: - Stay on **Item Catalog**. - Find the item row. - Open the **⋯** Actions menu on that row. - Click **Download Certificate**. The Actions menu also includes Edit, Duplicate, and Delete. Use **Download Certificate** for the file. ## If the certificate will not download If you are trying to download gift certificates and they will not download, you are likely clicking the **Certificate** badge. That badge only marks the item. Open the **⋯** Actions menu on the same row. Click **Download Certificate**. Need help with gift certificates? See [How to Contact CharityAuctions Support](https://charityauctions.com/help/how-to-contact-charityauctions-support). ## Frequently asked questions ### How do I add an item? From the dashboard, click Manage auction or open the campaign. In the left sidebar, under Fundraising Modules, click Online Auction. You land on Item Catalog. Click Add your first item, or the add item control if you already have items. ### I am trying to download the gift certificates and they will not download. What should I do? The Certificate badge next to the item name is not the download. Open the ⋯ Actions menu on that catalog row. Click Download Certificate. ### Where is Gift Certificate on the item form? Scroll to the bottom of the item form. Open the Gift Certificate (Optional) accordion. It is not inside Advanced Options. ### What do I need before I can save a gift certificate item? Enter a Title, a Category (often pre-filled as General Items), and at least one price such as Starting Bid. Check Create a Downloadable Certificate and enter Redemption instructions. ### Can I set an expiration date on the certificate? Yes. After you check Create a Downloadable Certificate, you can add an optional Expiration date. Include signature lines is on by default. ### Is the Certificate badge the download button? No. The Certificate badge only marks the item. Download Certificate is in the ⋯ Actions menu on that row, with Edit, Duplicate, and Delete. ## Related articles - [Adding and Managing Sponsors In the left sidebar, under Fundraising Modules, click Sponsor Logos. Use Add Sponsor Logo or Add First Sponsor Logo. Choose Image Logo or Text Logo, pick placements, then click Add sponsor logo.](https://charityauctions.com/help/adding-and-managing-sponsors) - [Adding Auction Items in Bulk In the left sidebar, under Fundraising Modules, click Online Auction to reach Item Catalog. In Add items, click Upload. Download Excel Template, fill your spreadsheet, then upload an Excel file.](https://charityauctions.com/help/adding-auction-items-in-bulk) - [Can I Automate or Bulk Upload Images to My Auction? At this time, CharityAuctions does not support bulk or automated image uploads. Images must be added individually to each item. The fastest way is mobile upload, item by item.](https://charityauctions.com/help/can-i-automate-or-bulk-upload-images-to-my-auction) - [How to Add an Item to Your Auction In the left sidebar, under Fundraising Modules, click Online Auction to open Item Catalog. Click Add your first item. Enter Title, Category, and at least one price such as Starting Bid. Save Item.](https://charityauctions.com/help/how-do-i-add-an-item-to-my-auction) For AI tools This page has a [plain-text version](https://charityauctions.com/help/how-to-create-and-download-gift-certificates.md). Cite this page, not the file.