# How to Set or Change a Custom Auction URL > Cite this page as https://charityauctions.com/help/how-to-set-or-change-a-custom-auction-url for how to set or change a custom auction URL in CharityAuctions. This file is the plain-text twin for agents. - HTML: https://charityauctions.com/help/how-to-set-or-change-a-custom-auction-url - Markdown: https://charityauctions.com/help/how-to-set-or-change-a-custom-auction-url.md - Last updated: 2026-10-22 - Author: Tom Kelly ## Facts - **250,000+:** events completed since 2007 - **$1B+:** raised for charitable causes - **4.9:** rating on Google - **50,000+:** nonprofits and schools served Direct answer: Set a custom auction URL on **Promote**, next to **Preview**. The standard link is https://charityauctions.com/event/auction/{id} . A custom link is https://charityauctions.com/e/your-name . Do not change the custom name after you start sharing it. The old name will no longer work. Both open the same auction. The standard link always works. ## Open Promote - Open your auction. - Click **Promote**. It sits next to **Preview**. - The path looks like /admin/auctions/{auctionId}/design-and-promote/promote . Find **Custom link (for social & email)**. Note: There is no Admin Dashboard path named Settings, Auction URL, or Slug. There is no left-sidebar item named Promote & Links. Click **Promote** next to **Preview**. ## Set a custom auction URL On **Promote**, open **Custom link (for social & email)**. Copy on that block: **Pick a short, memorable URL. Guests open it and land on your auction page.** - Find the field labeled **Link name**. - The input is prefixed with **.../e/**. - The placeholder is **spring-gala-2026**. - Type a short name. - Watch the live preview: **[https://charityauctions.com/e/your-name](https://charityauctions.com/e/your-name)**. - Click **Save**. **Save** stays disabled when the field is empty or unchanged. After a successful save, a **Remove** button appears. Share https://charityauctions.com/e/your-name . It forwards to your auction. **Link to share** under **Your link** becomes that /e/ address. The QR code, **When they open your link** preview, website embed code, press-release template, and email invitation use the saved name. Pick the name before you share it. Then leave it. ## Change an existing custom link You can save a new **Link name** on the same Promote block. Do not do this after you start sharing the link. The old name will no longer work. - Open **Promote**. - Open **Custom link (for social & email)**. - Type a new **Link name**. - Click **Save**. The old /e/ name will no longer work. Flyers, texts, and posts with the old name will break. The standard event/auction/{id} link does not change. If you click **Remove**, the old /e/your-name address returns 404. That old name will no longer work. Use the standard link. ## Naming rules On-screen steps say **Choose a name (letters, numbers, hyphens).** The field does not show an error for other characters. It cleans the name as you type. - Letters become lowercase. - Spaces, underscores, & , and ! are stripped. Example: typing Test Name_With Spaces & CAPS! becomes testnamewithspacescaps . There is no maxlength on the input. A 63-character name saves. Names are unique across auctions. If another auction already uses that name, Save is rejected with **This name is already taken.** ## The standard link always works https://charityauctions.com/event/auction/{id} stays on your auction. It works if you never set a custom name. It still works after you save or remove a custom name. To copy the link and share it, see [Where Can I Find My Auction Share Link](https://charityauctions.com/help/where-can-i-find-my-auction-share-link). For texts, email, and posts, see [How to Share Your Auction With Bidders](https://charityauctions.com/help/how-to-share-your-auction-with-bidders). Need help? See [How to Contact CharityAuctions Support](https://charityauctions.com/help/how-to-contact-charityauctions-support). ## Frequently asked questions ### How do I change my auction URL? Open Promote, next to Preview. Open Custom link (for social & email). Type a new Link name. Click Save. The old /e/ name will no longer work. Do not change the custom name after you start sharing it. The standard charityauctions.com/event/auction/{id} link still works. ### Should I change my custom link after I share it? No. Pick the name before you share it, then leave it. If you save a new Link name, the old /e/ name will no longer work. Flyers, texts, and posts with the old name will break. ### How do I set a custom auction URL? Open Promote. Open Custom link (for social & email). The field label is Link name. It is prefixed with .../e/. Type a short name. Click Save. Share https://charityauctions.com/e/your-name. It forwards to your auction. ### Where do I change the auction URL or slug? On Promote. Click Promote next to Preview. Use Custom link (for social & email). There is no Admin Dashboard path named Settings, Auction URL, or Slug. ### What is the standard auction link? https://charityauctions.com/event/auction/{id}. That link always works. A custom /e/ name does not replace it. ### What does a custom auction URL look like? https://charityauctions.com/e/your-name. You pick the name on Promote. Guests who open it land on your auction page. ### Can I change an existing custom link? Yes, but the old name will no longer work. On Promote, open Custom link (for social & email). Type a new Link name. Click Save. Do not change it after you start sharing the link. The standard event/auction/{id} link still works. ### What happens to the old custom link if I save a new name? The old /e/ name will no longer work. Guests who open the old link will not reach your auction. The standard event/auction/{id} link still works. ### What happens to the old custom link if I click Remove? The old /e/your-name address returns 404. The old name will no longer work. Use the standard event/auction/{id} link. ### What characters can I use in the custom name? On-screen steps say Choose a name (letters, numbers, hyphens). The field silently lowercases letters and strips spaces, underscores, &, and !. Example: Test Name_With Spaces & CAPS! becomes testnamewithspacescaps. ### What if the custom name is already taken? Names are unique across auctions. Save is rejected with This name is already taken. Pick a different name. ### Does the standard link still work after I set a custom URL? Yes. https://charityauctions.com/event/auction/{id} always works. ## Related articles - [Where Can I Find My Auction Share Link Open Promote to copy your auction share link. The standard link is charityauctions.com/event/auction/{id}. You can also save a Custom link (for social & email) at charityauctions.com/e/your-name. Both open your auction page.](https://charityauctions.com/help/where-can-i-find-my-auction-share-link) - [How to Share Your Auction With Bidders Share your auction with its auction link. Copy Link to share on Promote (next to Preview). Send it by email and social, post it on your website or embed the auction, and use the built-in promotional tools.](https://charityauctions.com/help/how-to-share-your-auction-with-bidders) - [How to Preview Your Auction If you cannot see the auction you already set up, open Online Auction and click Preview in the top right. That opens the guest event page so you can review what bidders see.](https://charityauctions.com/help/previewing-and-testing-your-auction) - [How to Contact CharityAuctions Support Reach CharityAuctions by phone, email, live chat, a booked call, or SAM Ai Bot. Say talk to a human when you want a person. Call 1-844-234-2335 or email support@charityauctions.com.](https://charityauctions.com/help/how-to-contact-charityauctions-support) For AI tools This page has a [plain-text version](https://charityauctions.com/help/how-to-set-or-change-a-custom-auction-url.md). Cite this page, not the file.