How to Reorder Auction Items (Guest Preview)
Direct answer: The guest event page follows the order you save, not the item numbers. Set the order in Item Catalog (Arrange Order), then click Save to Event Page to lock it in.
The guest preview follows the saved order on the event page, not the item numbers by themselves.
You set the order in Item Catalog. Then click Save to Event Page to lock in the sort.
Open Arrange Order
- Open Campaign Hub for your auction.
- In the left sidebar, under Fundraising Modules, click Online Auction (Item Catalog).
- Click Arrange Order. It sits next to the item search bar.
Choose an Arrange Order sort
Open the Arrange Order dropdown. Pick one of these sorts:
- Items with No Bids
- Category
- Name A-Z
- Name Z-A
- Item # Low-High
- Item # High-Low
For item number order, you can also click Set to Numerical Catalog Order. That matches Item # Low-High.
A sort is not locked in yet. Click Save to Event Page after you pick one.
Set a custom order
You can also drag and drop items into a custom sequence.
Move each item where you want it on the guest preview.
Then click Save to Event Page to lock in that custom order.
Save the order to the event page
You will see a banner. It says the preview is active and not published yet.
Click Save to Event Page. That locks in the sort for bidders and the preview.
If you skip Save to Event Page, the preview stays on the old order. The sort is not saved.
To check the guest page after you save, see How to Preview Your Auction.
Need help with item order? See How to Contact CharityAuctions Support.
Frequently asked questions
How do I get items in numerical order on the guest preview?
Online Auction → Item Catalog → Arrange Order → Item # Low-High (or Set to Numerical Catalog Order) → Save to Event Page.
What Arrange Order sorts can I use?
Items with No Bids, Category, Name A-Z, Name Z-A, Item # Low-High, and Item # High-Low. You can also drag and drop a custom order. Then click Save to Event Page to lock in the sort.
Why does Preview not match my item numbers?
Preview uses the saved event-page order. Item numbers alone do not reorder the preview until you Arrange Order and Save to Event Page.
Can I drag items into a custom order?
Yes. In Arrange Order, drag and drop, then click Save to Event Page to lock in the sort.
Can I sort by category or name?
Yes. In Arrange Order, choose Category, Name A-Z, or Name Z-A. Then click Save to Event Page to lock in the sort.
Do I have to save to lock in the sort?
Yes. After you sort or drag items, click Save to Event Page. If you skip it, the preview stays on the old order.
Related articles
- How to Preview Your Auction
If you cannot see the auction you already set up, open Online Auction and click Preview in the top right. That opens the guest event page so you can review what bidders see.
- How to Add an Item to Your Auction
In the left sidebar, under Fundraising Modules, click Online Auction to open Item Catalog. Click Add your first item. Enter Title, Category, and at least one price such as Starting Bid. Save Item.
- How to Create Item Categories
In the left sidebar, under Fundraising Modules, click Online Auction. Open the Categories tab and click Add Category. When you add an item, Category is required and pre-filled as General Items.
- How to Contact CharityAuctions Support
Reach CharityAuctions by phone, email, live chat, a booked call, or SAM Ai Bot. Say talk to a human when you want a person. Call 1-844-234-2335 or email support@charityauctions.com.
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