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Request a live demo
Talk through your event. Leave with a plan.
Get a live look at CharityAuctions, a second opinion on your event, or a quick answer from someone who understands fundraising nights. You choose the conversation that would be most useful.
✓ Live platform walkthrough✓ Answers from event specialists✓ No obligation to move forward
Use chat during office hours or call the team that can help.
Build a private preview at your own pace, with no pressure.
Choose the easy next step
Get exactly the kind of help you are looking for.
Whether you are comparing platforms, planning your first fundraiser, or preparing for an event this week, start with the path that gets you useful answers fastest.
Talk to the right team
Every question deserves a useful answer.
Choose the contact path that matches your situation. The goal is simple: help you make a confident next decision for your event.
Sales and live demos
Best for a platform walkthrough, pricing questions, comparing options, or planning a future event.
1-844-234-2335Monday through Friday, 8am to 6pm CSTSupport and current events
Best for an existing auction, a technical question, checkout, bidding, or urgent event-night guidance.
Book a support call Support calls are tailored to the urgency and stage of your event.Quick questions by chat
Good for a fast question about how CharityAuctions works or where to find the right next step.
Monday through Friday, 8am to 6pm CST. After hours, leave a message.Make the most of your time
Come as you are. Bring these details if you have them.
Nothing is required to start a conversation. If you know any of the following, it can help us make the call even more useful.
Your event date
Even an approximate timeline helps us recommend the right next steps.
Your event format
Tell us if you are considering an online, in-person, silent, live, or hybrid auction.
Your fundraising goal
A target gives us helpful context for features, pricing, and a realistic plan.
Your biggest question
Start there. We will focus the conversation on what matters most to you.
Common questions
Everything you need to know before your call.
These answers cover the questions teams ask most often before they talk with us.
Is the consultation really free?
Yes. The strategy call is completely free. No credit card, no contract, and no obligation. You only pay after your auction raises money.
Is this a sales call?
No. Our specialists help you plan your event and answer questions. There is no pitch, no countdown timer, and no follow-up pressure if you decide it is not for you.
What should I have ready for the call?
Nothing is required. It helps to know your event date, fundraising goal, expected attendees, and whether your event is online, in-person, or hybrid.
Do I need to be ready to go live?
Not at all. Some organizers book months ahead. Others go live the same day. We will meet you wherever you are in the process.
Can I start building without booking a call?
Yes. You can create your account, build your auction, and test the platform for free without talking to anyone. No credit card required.
Prefer to explore first?
Build a private demo on your own time.
Use real or made-up event details, see how the experience could look for your cause, and decide later whether a live conversation would help.
✓ Test it together before you decide. Nothing public until you say so.