How to Use the Top Bidders Widget
Direct answer: The Top bidders widget has its own toggle. When it is on, it shows bidder names on your auction page, ranked by bidding activity. It counts every item status including Buy Now, and only active bids are included.
The Top bidders widget is a leaderboard for your auction page. It gives your most active bidders public recognition, which encourages more bidding.
This is not the admin Top Bidders by Activity table on Activity Feed. That table is for you. The widget is what guests see on the auction page.
Turn it on
- Go to your dashboard.
- Click Manage auction on the auction card. That opens Campaign Hub.
- Turn the Top bidders toggle on.
The widget appears on your auction page.
How it counts
Names always show. There is no setting to hide bidder names on the widget. If you do not want names shown publicly, leave the toggle off.
Every item status counts. A bid counts toward a bidder's total no matter what status the item is in.
Buy Now counts. A Buy Now purchase counts the same as a bid for the ranking.
Only active bids are included. A bid that is no longer active does not count toward a bidder's total. If you remove a bid, use the admin Bid History list. See How to See Bids (Bid History).
To share the auction page where guests see the widget, see How to Share Your Auction with Bidders.
Need help with the Top bidders widget? See How to Contact CharityAuctions Support. Email support@charityauctions.com.
Frequently asked questions
Does the widget rank by money raised or by bids?
By bidding activity: how much a bidder has bid across your items, including Buy Now purchases. It is a bidding leaderboard, not a revenue report.
Can I hide bidder names and show only totals?
No. The widget always shows names. If showing names is a problem for your event, leave the toggle off.
Do Buy Now purchases count?
Yes. Buy Now counts toward a bidder's activity, along with bids on items in every status.
A bid was removed. Does it still count?
No. Only active bids are included in the totals. To remove a bid, use the admin Bid History list. See How to See Bids (Bid History).
Is this the same as Top Bidders by Activity on Activity Feed?
No. Top Bidders by Activity is an admin report on Activity Feed. The Top bidders widget is a public leaderboard on your auction page. Guests only see it when the widget toggle is on.
Related articles
- How to See Bids (Bid History)
Two views. To show bid history to bidders, it appears on the item slideout under the bid box. New auctions start with that off. To see every bid per item as an admin and remove a bid, use Activity Feed, then the Bid History tab.
- How to Share Your Auction With Bidders
Share your auction with its auction link. Copy Link to share on Promote (next to Preview). Send it by email and social, post it on your website or embed the auction, and use the built-in promotional tools.
- Auction Reports and Data Exports
From the dashboard, click Manage auction. In the left sidebar, under CAMPAIGN, click Activity Feed. There is no sidebar item named Post Event Tasks. The tabs are Live Visitors, Live Analytics, Financial Summary, Item Performance, Bidder Activity, Bid History, and Downloads. File exports are on Downloads. Each listed export shows Excel and a Download button.
- How to Contact CharityAuctions Support
Reach CharityAuctions by phone, email, live chat, a booked call, or SAM Ai Bot. Say talk to a human when you want a person. Call 1-844-234-2335 or email support@charityauctions.com.
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