Auction Reports and Data Exports
This is where you view auction reports and download data exports.
In the left sidebar, under CAMPAIGN, click Activity Feed. There is no sidebar item named Post Event Tasks. There is no sidebar item named Download Reports.
The page URL may still include /post-event-tasks/reports.
The tabs are Live Visitors, Live Analytics, Financial Summary, Item Performance, Bidder Activity, Bid History, and Downloads.
File exports are on Downloads. Each listed export shows Excel and a Download button.
Open Activity Feed
- Go to your dashboard.
- Click Manage auction on the auction card. That opens Campaign Hub.
- In the left sidebar, under CAMPAIGN, click Activity Feed.
You can also read a snapshot on Campaign Hub before you open Activity Feed.
Campaign Hub snapshot
On Campaign Hub, the helper text is A central view of your campaign performance. More insights will be added here over time.
You see Refresh, Revenue snapshot, and Bidder activity.
Revenue snapshot helper text is See how much your auction has raised and where that revenue is coming from.
Labels on that snapshot include Current item high bid, Ticket sales, Buy Now sales, Risk-free item profit, Donations, and Total amount raised.
This is a hub snapshot. The full report tabs are on Activity Feed.
Report tabs on Activity Feed
Live Visitors. The heading is Visitor Analytics. The helper text is Page views and user engagement for that campaign. Buttons on this tab are Last 7 days and Refresh.
Live Analytics. The button is Refresh metrics. On-screen sections include Revenue breakdown, Things to watch, Bidder engagement, Item performance, Bidding behavior, and AI insights. There is no section named Report Analytics.
Financial Summary. Cards are Total Revenue, Total Fees, Net Proceeds, and Total Donations. You also see Revenue Breakdown and Top Items by Revenue. This tab did not show a Download button.
Item Performance. Cards include Items Sold, Sell-Through Rate, Total Bids Placed, and Avg. Revenue / Item. All Items Breakdown columns are Item Name, Category, Status, Bids, Starting Bid, and High Bid.
Bidder Activity. Cards include Total Bidders, Active Bidders, Total Bids Placed, and New Registrants. Top Bidders by Activity columns are Bidder, Bids, Items Won, and Total Spent. Recent Activity columns are Name, Activity, and Timestamp.
Bid History. The heading is Bid History by Item. Buttons are Expand all and Collapse all.
Downloads
Click Downloads.
The heading is Custom or additional reports.
If you need a report that is not listed, including custom fields, combined data, reconciliation, or anything specific to your event, contact auction support. Email support@charityauctions.com and describe what you need.
Then you see these groups.
Financial. Helper text is Invoices, donations, and payment-related exports.
- Invoice Export. Helper text is All invoices with payment status and details. Excel. Download.
- Donations Export. Helper text is All donations (Direct, Paddle Raise, Fund a Need). The dropdown on that card is All Donations. Excel. Download.
Auction items. Helper text is Catalog, sales, and unsold inventory.
- Item Catalog. Helper text is Complete catalog of all auction items with details. Excel. Download.
- Sold Items. Helper text is Items sold with winner and donor information. Excel. Download.
- Unsold Items. Helper text is Items that did not receive winning bids. Excel. Download.
Bidders. Helper text is Registered bidders and contact information.
- Bidder List. Helper text is All registered bidders with contact information. Excel. Download.
- Recent Activity. Helper text is All auction activity including bids, tickets, invoices, and donations. Excel. Download.
Tickets. Helper text is Ticket sales.
- Sold Tickets. Helper text is All sold tickets information. Excel. Download.
This walk did not show a PDF label on Downloads.
Invoice list export
Invoice files also exist on the invoice list. That is not the Activity Feed reports page.
In the left sidebar, under TOOLS, click Invoices & Payouts. You land on Invoices. The heading is Manage Invoices. On that list you may see Export All.
For the invoice list itself, see Managing Invoices and Collecting Payments.
Need help with reports or exports? See How to Contact CharityAuctions Support. Email support@charityauctions.com.
Frequently asked questions
Where can I find my auction reports?
From the dashboard, click Manage auction. In the left sidebar, under CAMPAIGN, click Activity Feed. There is no sidebar item named Post Event Tasks. There is no sidebar item named Download Reports. The page URL may still include /post-event-tasks/reports.
Can I see a summary of how much we raised?
Yes. On Campaign Hub, the snapshot heading is A central view of your campaign performance. It includes Revenue snapshot and Total amount raised. On Activity Feed, open Live Analytics for Revenue breakdown, or Financial Summary for Total Revenue, Total Fees, Net Proceeds, and Total Donations.
What file formats are available?
On Downloads, each listed export shows Excel and a Download button. This walk did not show a PDF label on Downloads.
Can I export all bidder information?
Yes. In the left sidebar, under CAMPAIGN, click Activity Feed. Open the Downloads tab. Under Bidders, use Bidder List. The helper text is All registered bidders with contact information. It shows Excel and Download.
Are donor reports available?
On Downloads, use Donations Export. The helper text is All donations (Direct, Paddle Raise, Fund a Need). The dropdown on that card is All Donations. Sold Items says Items sold with winner and donor information. This walk did not show a separate donor tax report label.
Can I use these reports for tax purposes?
This walk did not show a tax report label. Downloads includes Invoice Export, Donations Export, and Sold Items. If you need a report that is not listed, the Downloads heading Custom or additional reports tells you to email support@charityauctions.com.
Where is Post Event Tasks or Download Reports?
Neither is in the left sidebar. In the left sidebar, under CAMPAIGN, click Activity Feed. File exports are on the Downloads tab. The page URL may still include /post-event-tasks/reports.
Related articles
- How to Export Bidder and Payment Reports
From the dashboard, click Manage auction. In the left sidebar, under CAMPAIGN, click Activity Feed. Open the Downloads tab. File exports are there. Each listed export shows Excel and a Download button. There is no sidebar item named Post Event Tasks or Download Reports.
- How to See Bids (Bid History)
To see bids, open Activity Feed, then Bid History. From Campaign Hub, in the left sidebar, under CAMPAIGN, click Activity Feed. Open the Bid History tab. Expand an item to see each bidder, amount, and date and time.