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Where Can I Find My Auction Share Link

Direct answer: Open your auction and click Promote (next to Preview). Your standard link, https://charityauctions.com/event/auction/{auctionId}, is under Link to share and always works; a custom link for social and email is below it.

Every auction has a share link. Guests open it and land on your auction page.

Open Promote to copy it. You can also save a short Custom link that is easier to say out loud.

Open Promote

  1. Open your auction.
  2. Click Promote. It sits next to Preview.
  3. The path looks like /admin/auctions/{auctionId}/design-and-promote/promote.

Find Your link. Link to share is the URL you copy.

The standard link always works

The standard link looks like:

https://charityauctions.com/event/auction/{auctionId}

That link stays on your auction. It works if you never set a custom name. It still works after you save or remove a custom name.

Custom link (for social & email)

On Promote, find Custom link (for social & email).

Copy on that block: Pick a short, memorable URL. Guests open it and land on your auction page.

On-screen steps:

  1. Choose a name (letters, numbers, hyphens).
  2. Save your link name.
  3. Share your /e/your-name link; it forwards to your auction.

Set the Link name

  1. Find the field labeled Link name.
  2. The input is prefixed with .../e/.
  3. The placeholder is spring-gala-2026.
  4. Type a short name.
  5. Watch the live preview: https://charityauctions.com/e/your-name. It updates as you type.
  6. Click Save.

Save stays disabled when the field is empty or unchanged. After a successful save, a Remove button appears.

A helpful tip: A short custom link is easier to say out loud. Save it, then copy it into texts, email, and posts.

What the name may become

The UI says letters, numbers, and hyphens. The field does not show an error for other characters. It cleans the name as you type.

  • Letters become lowercase.
  • Spaces, underscores, &, and ! are stripped.

Example: typing Test Name_With Spaces & CAPS! becomes testnamewithspacescaps.

There is no maxlength on the input. A 63-character name saves.

If the name is taken

Names are unique across auctions. If another auction already uses that name, Save is rejected with This name is already taken. Pick a different name.

After you save

Link to share under Your link becomes https://charityauctions.com/e/<name>.

That same URL also flows into:

  • The QR code
  • When they open your link preview
  • Website embed code
  • Press-release template
  • Email invitation

Guests who open https://charityauctions.com/e/your-name land on your auction page.

Change or remove the custom name

Do not change the custom name after you start sharing it. If you save a new Link name, the old /e/ name will no longer work.

To change it anyway, type a new Link name and click Save. See How to Set or Change a Custom Auction URL.

Click Remove. After that, /e/your-name returns 404. That old name will no longer work. Use the standard event/auction/{auctionId} link instead.

Two Link name fields

Promote can show two Link name inputs at once. One sits under Custom link (for social & email). One sits under Make a short link. Both stay in sync. Change one, and the other matches.

If Link name looks empty after you reload

After a reload, Link name can look empty even when the custom link is still saved.

Do not assume it is gone. Check:

  • Link to share under Your link
  • The QR code, embed code, press-release template, or email invitation
  • The live address https://charityauctions.com/e/your-name

If that address forwards to your auction, the name is still set.

How to use the link

Copy Link to share. Then:

  • Text it
  • Put it in email
  • Post it
  • Add it to your website
  • Put it on a flyer

For more ways to promote, see How to Share Your Auction With Bidders. To check the guest page first, see How to Preview Your Auction.

Need help? See How to Contact CharityAuctions Support.

Frequently asked questions

Where is my auction share link located?

Open your auction and click Promote. It is next to Preview. The path looks like /admin/auctions/{auctionId}/design-and-promote/promote. Find Your link. Link to share is the URL you copy.

Can I have more than one share link?

Yes. You always have the standard link, https://charityauctions.com/event/auction/{auctionId}. You can also save one custom name. That makes https://charityauctions.com/e/your-name. Both open the same auction. The standard link still works after you set or remove a custom name.

How do I make a short custom link?

On Promote, open Custom link (for social & email). Copy on that block: Pick a short, memorable URL. Guests open it and land on your auction page. The field label is Link name. The input is prefixed with .../e/. The placeholder is spring-gala-2026. Choose a name, then Save your link name. Share your /e/your-name link. It forwards to your auction.

How do I change my auction URL?

Open Promote, next to Preview. Open Custom link (for social & email). Type a new Link name. Click Save. The old /e/ name will no longer work. Do not change the custom name after you start sharing it. There is no Admin Dashboard path named Settings, Auction URL, or Slug. See How to Set or Change a Custom Auction URL.

What characters can I use in Link name?

On-screen steps say Choose a name (letters, numbers, hyphens). The field does not show an error for other characters. It silently cleans the name as you type. Spaces, underscores, &, !, and capital letters are removed or lowercased. Example: typing Test Name_With Spaces & CAPS! becomes testnamewithspacescaps.

How long can the custom link name be?

There is no maxlength on the Link name input. A 63-character name saves.

What if the custom name is already taken?

Names are unique across auctions. If another auction already has that name, Save is rejected with This name is already taken.

Does the standard auction link still work?

Yes. https://charityauctions.com/event/auction/{auctionId} always works. A custom /e/ name is extra. It does not replace the standard link.

Does the link change after the auction starts?

The standard event/auction/{auctionId} link stays the same. A custom /e/ name only changes if you Save a new Link name or click Remove. Do not change the custom name after you start sharing it. The old name will no longer work.

What happens if someone clicks my link?

The standard link opens your auction page. A saved custom link at https://charityauctions.com/e/your-name forwards to that same auction page. After you Remove the name, /e/your-name returns 404. Use the standard link if the custom name is gone.

Where does the custom link show up after I save it?

On Promote, Your link updates. Link to share becomes https://charityauctions.com/e/<name>. The same URL flows into the QR code, When they open your link preview, website embed code, press-release template, and email invitation.

How do I remove a custom link?

After a successful Save, a Remove button appears on Custom link (for social & email). Click Remove. The /e/your-name address then returns 404. The standard event/auction/{auctionId} link still works.

Why is Link name empty after I reload?

After a reload, the Link name field can look empty even when the custom link is still saved. Check Link to share under Your link, the templates, or open https://charityauctions.com/e/your-name. If that forwards to your auction, the name is still set.

Why do I see two Link name fields?

Promote can show two synced Link name inputs. One is under Custom link (for social & email). One is under Make a short link. Both show the same value. Change one and the other matches.

Can I send the link through text messages and emails?

Yes. Copy Link to share. Paste it into texts, email, and posts. A helpful tip on the page: A short custom link is easier to say out loud. Save it, then copy it into texts, email, and posts.

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