How to Set or Change a Custom Auction URL

Direct answer: Set a custom auction URL on Promote, next to Preview. The standard link is https://charityauctions.com/event/auction/{id}. A custom link is https://charityauctions.com/e/your-name. Do not change the custom name after you start sharing it. The old name will no longer work.

Both open the same auction. The standard link always works.

Open Promote

1. Open your auction.
2. Click Promote. It sits next to Preview.
3. The path looks like /admin/auctions/{auctionId}/design-and-promote/promote.

Find Custom link (for social & email).

Note: There is no Admin Dashboard path named Settings, Auction URL, or Slug. There is no left-sidebar item named Promote & Links. Click Promote next to Preview.

Set a custom auction URL

On Promote, open Custom link (for social & email).

Copy on that block: Pick a short, memorable URL. Guests open it and land on your auction page.

1. Find the field labeled Link name.
2. The input is prefixed with .../e/.
3. The placeholder is spring-gala-2026.
4. Type a short name.
5. Watch the live preview: https://charityauctions.com/e/your-name.
6. Click Save.

Save stays disabled when the field is empty or unchanged. After a successful save, a Remove button appears.

Share https://charityauctions.com/e/your-name. It forwards to your auction.

Link to share under Your link becomes that /e/ address. The QR code, When they open your link preview, website embed code, press-release template, and email invitation use the saved name.

Pick the name before you share it. Then leave it.

Change an existing custom link

You can save a new Link name on the same Promote block. Do not do this after you start sharing the link. The old name will no longer work.

1. Open Promote.
2. Open Custom link (for social & email).
3. Type a new Link name.
4. Click Save.

The old /e/ name will no longer work. Flyers, texts, and posts with the old name will break.

The standard event/auction/{id} link does not change.

If you click Remove, the old /e/your-name address returns 404. That old name will no longer work. Use the standard link.

Naming rules

On-screen steps say Choose a name (letters, numbers, hyphens).

The field does not show an error for other characters. It cleans the name as you type.

• Letters become lowercase.
• Spaces, underscores, &, and ! are stripped.

Example: typing Test Name_With Spaces & CAPS! becomes testnamewithspacescaps.

There is no maxlength on the input. A 63-character name saves.

Names are unique across auctions. If another auction already uses that name, Save is rejected with This name is already taken.

The standard link always works

https://charityauctions.com/event/auction/{id} stays on your auction. It works if you never set a custom name. It still works after you save or remove a custom name.

To copy the link and share it, see Where Can I Find My Auction Share Link. For texts, email, and posts, see How to Share Your Auction With Bidders.

Need help? See How to Contact CharityAuctions Support.