Uploading and Managing Images and Media

Direct answer: You add photos to each item with Item Image. Photos live on the item. There is no separate media library. Open the item from Item Catalog (left sidebar, Fundraising Modules > Online Auction) and use Item Image.

You add photos to each auction item with Item Image. Photos sit on the item. There is no separate media library.

In the left sidebar, under Fundraising Modules, click Online Auction. That opens Item Catalog.

To create the item first, see How do I add an item to my auction?.

Open Item Catalog

1. Go to your dashboard.
2. Click Manage auction on the auction card, or open the campaign.
3. In the left sidebar, under Fundraising Modules, click Online Auction.
4. You land on Item Catalog.

The page URL includes /admin/auctions/{id}/item-management/item-catalog.

Note: There is no left-sidebar entry named Item Management.

You can add photos while the auction is still a Draft.

Open the item

For a new item:

1. Stay on the Item Catalog tab.
2. In Add items, click Add item.
3. The Add New Item drawer opens. The helper text is Edit item details, images, and bidding settings.
4. Stay on the Edit Item tab.

For an item that is already in the catalog:

1. Stay on Item Catalog.
2. Find the item row.
3. Open the ⋯ Actions menu.
4. Click Edit.
5. Stay on the Edit Item tab.

Use Item Image

Scroll to Item Image. The field is optional. You can skip it and still save.

The field says PNG, JPG, GIF (optimized for web).

To add photos:

1. Click Upload files, or drag and drop onto the dashed area.

On a phone, Item Image also includes Take Photo.

Item Image is for photos. The item form does not include a video upload field.

Use Item Image for photos on one item. The Excel Upload control is for adding many items, not for photos.

Auto Zoom

Next to the Item Image label is an Auto Zoom switch.

Auto Zoom ON fills the frame. It may crop the photo.

Auto Zoom OFF shows the full image top to bottom.

Save the item after you change Auto Zoom. You do not need to re-upload.

Manage photos on an item

You can add more than one photo. The form does not show a maximum count.

When photos are on the item, Item Image says Drag images to reorder. First image will be the primary image displayed.

You can:

• Drag images to change the order
• Use Rotate image on a photo
• Use Remove image on a photo

The first image is the primary image shown to bidders.

Photo tips

Clear, well-lit photos help bidders see the item.

• Show the full item when you can
• Include more than one angle
• Use a simple background
• Avoid blurry photos

On a phone, open the item and use Take Photo while you have the item in front of you.

Save your changes

On a new item, click Save Item.

When you edit an existing item, click Update Item.

Cancel or Close leaves the drawer without saving.

Need help with item photos? See How to Contact CharityAuctions Support. Email support@charityauctions.com.