How to Change the End Time of Your Auction
Direct answer: You change your auction's end time in its Bidding Window. All items follow the window, so you never edit times on individual items, and you can change it even after publishing.
All scheduling is controlled through Bidding Windows. You never need to edit times on individual items.
Open Online Auction
- Go to your dashboard.
- Click Manage auction on the auction card. That opens Campaign Hub.
- In the left sidebar, under Fundraising Modules, click Online Auction. You land on Item Catalog.
- Bidding windows sit just above Add item.
You can add, edit, delete, or close early any bidding window. You can also do this when you add an item.
Note: There is no left-sidebar entry named Auction Setup, and no Bid Schedule page. Bidding windows live on Online Auction, just above Add item.
Change the end time (or start time)
- Find the bidding window just above Add item.
- Click Edit.
- Change the start time, the end time, or both.
- Save your changes.
As soon as you save, the updated times apply to all items connected to that bidding window.
To close a live window before the scheduled end, use Close early. See How to Close Bidding and Finalize Winners.
Tip: set a Default window
If you make a bidding window the Default, that window is pre-selected every time you add a new item. Use Set as default window when you add or edit a window.
This helps when you add groups of items into different bidding windows. Switch the Default before you add or upload the next group. New items land in the window you just set.
How Bidding Windows Work
Every auction item is assigned to a Bidding Window.
The Bidding Window controls:
- When bidding opens
- When bidding closes
- The schedule for all items assigned to that window
Because of this design, you only need to update the window itself to change the timing for your entire auction.
No Need to Edit Items Individually
When you change the window:
- Every item assigned to it is updated automatically
- You do not need to open or edit items one by one
- The new schedule is applied across your auction
You Can Change Times Even After Publishing
Auction times can be adjusted at any point, including:
- Before your auction is published
- After the auction is live
- While bidding is active (as long as the end time has not passed)
You can extend bidding, adjust schedules, or fix a wrong time.
When to Adjust Your End Time
Common reasons to change an auction end time include:
- Extending bidding due to high demand
- Accommodating a schedule change
- Correcting an incorrect time entry
- Giving bidders more time to participate
If you need help updating your auction schedule, Contact Support is always available to assist.
Frequently asked questions
Do I need to change the end time on every item?
No. Updating the Bidding Window automatically updates all assigned items.
Can I change the end time after the auction is published?
Yes. Times can be updated even after the auction is live.
Where do I change the schedule?
Open Online Auction. Bidding windows sit just above Add item. Add, edit, delete, or close early any window. You can also do this when you add an item.
Can I also change the start time the same way?
Yes. Start and end times are both controlled through the same window.
What does Default do on a bidding window?
If you make a bidding window the Default, that window is pre-selected every time you add a new item. When you add groups of items to different windows, switch the Default before you add or upload the next group.
Related articles
- How to Close Bidding and Finalize Winners
Bidding ends automatically at your scheduled end time, or close a LIVE Item Block early from Bidding Start & End Times on Item Catalog. Close early assigns all items in that window to the current high bidders. After close, use Activity Feed reports and Invoices & Payouts. There is no Finalize winners button.
- How to Create a New Auction
Create a new auction from your dashboard or while inside an existing auction. Use the auction dropdown to access View All Auctions, then click Create a New Auction.
- How to Launch Your Auction and Make It Live
There is no Publish button. Activate a plan under Plans & fees and set a Bidding Start & End Times timeblock. Bidding opens automatically at your scheduled start. You need at least one item.
- How to Remove a Bid, Cancel a Purchase, or Remove a Winner
Only an auction admin can remove a bid, cancel a purchase, or remove a winner. A bidder cannot delete their own bid. Open Activity Feed, then Bid History. Remove the bid from that list. Online auction items already on an unpaid invoice need Support.
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