How to Upload Images to Auction Items
You add photos to an auction item from Item Catalog. In the left sidebar, under Fundraising Modules, click Online Auction. There is no left-sidebar entry named Item Management.
To create the item first, see How do I add an item to my auction?.
Open Item Catalog
- Go to your dashboard.
- Click Manage auction on the auction card, or open the campaign.
- In the left sidebar, under Fundraising Modules, click Online Auction.
- You land on Item Catalog.
The page URL includes /admin/auctions/{id}/item-management/item-catalog.
If you are looking for Item Management in the left sidebar, you will not find it. In the left sidebar, under Fundraising Modules, click Online Auction instead.
You can add photos while the auction is still a Draft.
Open the item
For a new item:
- Stay on the Item Catalog tab.
- In Add items, click Add item.
- The Add New Item drawer opens. The helper text is Edit item details, images, and bidding settings.
- Stay on the Edit Item tab.
For an item that is already in the catalog:
- Stay on Item Catalog.
- Find the item row.
- Open the ⋯ Actions menu.
- Click Edit.
- Stay on the Edit Item tab.
Use Item Image
Scroll to Item Image. The field is optional. You can skip it and still save.
Next to the Item Image label is an Auto Zoom switch.
To add photos:
- Click Upload files, or drag and drop onto the dashed area.
- The helper text is PNG, JPG, GIF (optimized for web).
On a phone, Item Image also includes Take Photo.
Use Item Image for photos on one item. The Excel Upload control is for adding many items, not for photos.
Organize photos on the item
When the item already has photos, Item Image says Drag images to reorder. First image will be the primary image displayed.
You can:
- Drag images to change the order
- Use Rotate image on a photo
- Use Remove image on a photo
The first image is the primary image shown to bidders.
Save your changes
On a new item, click Save Item.
When you edit an existing item, click Update Item.
Cancel or Close leaves the drawer without saving.
For more on images and media, see Uploading and Managing Images and Media.
Need help uploading images? See How to Contact CharityAuctions Support. Email support@charityauctions.com.
Frequently asked questions
Where do I add photos to an item?
From the dashboard, click Manage auction or open the campaign. In the left sidebar, under Fundraising Modules, click Online Auction. That opens Item Catalog. Open the item, then use Item Image. Do not look for Item Management in the left sidebar.
What image formats are supported?
The Item Image field says PNG, JPG, GIF (optimized for web).
How many images can I add per item?
You can add more than one photo. The form does not show a maximum count.
Can I change the order of photos?
Yes. When photos are on the item, the field says Drag images to reorder. First image will be the primary image displayed.
Can I rotate images after uploading?
Yes. Each photo has a Rotate image control. Each photo also has a Remove image control.
Can I upload photos from my phone?
On a phone, the Item Image field includes Take Photo. You can also use Upload files or drag and drop.
Where is Item Management?
It is not in the left sidebar. In the left sidebar, under Fundraising Modules, click Online Auction instead. That lands you on Item Catalog at a URL that includes /item-management/item-catalog.
Related articles
- Adding and Managing Sponsors
In the left sidebar, under Fundraising Modules, click Sponsor Logos. Use Add Sponsor Logo or Add First Sponsor Logo. Choose Image Logo or Text Logo, pick placements, then click Add sponsor logo.
- Adding Auction Items in Bulk
In the left sidebar, under Fundraising Modules, click Online Auction to reach Item Catalog. In Add items, click Upload. Download Excel Template, fill your spreadsheet, then upload an Excel file.
- Can I Automate or Bulk Upload Images to My Auction?
CharityAuctions does not support bulk or automated image uploads. Images must be added individually to each item. Learn the fastest way to add photos—using your mobile phone.
- How to Add an Item to Your Auction
In the left sidebar, under Fundraising Modules, click Online Auction to open Item Catalog. Click Add your first item. Enter Title, Category, and at least one price such as Starting Bid. Save Item.