Credit Card Processing in CharityAuctions

CharityAuctions processes credit card payments through built-in, secure infrastructure so you can focus on running your event instead of configuring payment systems.

Bidders pay their auction invoices using credit cards, debit cards, Apple Pay, or Google Pay—all without any payment setup required from you.

How Credit Card Processing Works

CharityAuctions includes integrated payment processing designed for charity auctions.

• No separate setup — Payment collection is built in. You do not need to connect Stripe, PayPal, or another gateway.
• Automatic invoicing — When your auction ends, invoices are created and sent to winning bidders automatically.
• Secure checkout — Bidders follow the payment link in their invoice to pay online using their preferred method.
• Funds collection — Payments are collected through the platform. When ready, you request your payout to receive funds.

Payment Security

CharityAuctions uses industry-standard security to protect card data and transactions.

• PCI compliance — The platform is designed to meet payment card industry (PCI) security requirements.
• Tokenization — Card information is processed via secure tokens. Raw card numbers are not stored on the platform.
• Encryption — Transactions use HTTPS and encrypted connections to protect data in transit.
• Third-party processing — Actual card processing is handled by trusted, compliant payment providers.

Bidders can pay with confidence knowing their payment information is protected.

What Bidders Can Use

Bidders have multiple ways to pay their invoices:

• Credit and debit cards — All major card brands are accepted.
• Apple Pay — One-tap checkout on supported Apple devices.
• Google Pay — Fast checkout on supported Android devices.

Digital wallets reduce typing and improve security by keeping card details on the device. All methods work on desktop and mobile.

Processing Fees

Standard credit card processing fees apply to auction payments. These fees are typical for card transactions and help cover the cost of secure payment infrastructure.

For details on platform fees and payment handling, see What Is the Difference Between the Free Plan and the Organization Paid Plan.

Charging and Declines

If a bidder's card is declined, they can update their payment method and try again. CharityAuctions sends invoice emails with a link so bidders can retry payment at any time.

Administrators can monitor payment status in the auction dashboard and follow up with bidders who have unpaid invoices.

Best Practices

For smooth credit card processing:

• Inform bidders that they will receive an invoice email with a payment link after the auction ends
• Remind winning bidders to pay promptly to avoid delays
• Use the built-in payment link in invoice emails—bidders should not need to re-enter card details manually if paying via the link
• Contact support if you notice unexpected declines or payment issues

If you have questions about credit card processing or payment security, Contact Support is always available to assist.